Shipping & Returns

Free Shipping on Every Order

Every order from Autel Diagnostic Tools ships 100% free within the continental United States. No minimum purchase required. No promo codes. No hidden fees at checkout. The price you see is the price you pay.

Most in-stock items ship within one business day. We use trusted carriers to ensure your Autel diagnostic tools, ADAS calibration equipment, TPMS tools, and accessories arrive safely and on time.

Shipping Details

Standard Shipping: Free on all orders. Typical delivery within 3-7 business days.
Expedited Shipping: Available at checkout for an additional charge if you need your tools faster.
Tracking: Every order includes a tracking number sent to your email as soon as your package ships.
Large Items: ADAS calibration frames, IA900 alignment systems, and other oversized equipment may ship via freight carrier. We will coordinate delivery details with you directly.

30-Day Return Policy

We stand behind every product we sell. If you are not completely satisfied with your purchase, contact us within 30 days for a return or exchange.

To qualify for a return:

Items must be in their original packaging
Items must be in resalable condition
Contact us first at 866-217-0063 to initiate the return

Because we are an experienced Autel reseller, all returns are handled directly by our team here in Ham Lake, Minnesota. You will never get bounced to an overseas call center or left waiting for a response.

Full Manufacturer Warranty

Every Autel product we sell is backed by the full manufacturer warranty. Because we are an experienced reseller, your warranty is registered and recognized by Autel directly. Warranty coverage varies by product but typically includes one year of hardware protection against defects in materials and workmanship.

Tools purchased from unknown third-party sellers on Amazon, eBay, or discount websites are not eligible for manufacturer warranty service. When you buy from Autel Diagnostic Tools, your investment is protected from day one.

Damaged or Defective Items

If your order arrives damaged or you receive a defective product, contact us immediately at 866-217-0063. We will arrange a replacement or refund at no cost to you. Please save all original packaging materials until the issue is resolved.

Questions?

Call us at 866-217-0063 for any shipping or return questions. Our team is here to make the process as simple and hassle-free as possible.

Autel Diagnostic Tools - Experienced Autel Reseller Since 2016 | Ham Lake, MN | Free Shipping on Every Order | 866-217-0063