Get in Touch

Our team of Autel-certified specialists is ready to help you find the right diagnostic solution.

What Can We Help You With?

• Product Recommendations — Not sure which scan tool, ADAS system, or TPMS solution is right for your shop? Tell us about your operation and we will match you with the right equipment.
• Technical Support — Need help setting up your new Autel tool, running a specific diagnostic procedure, or troubleshooting an issue? Our Autel-certified technicians are here to guide you step by step.
• Order Status & Shipping — Questions about your order, tracking information, or delivery timeline? We can look it up and give you an immediate update.
• Returns & Warranty — Need to initiate a return or file a warranty claim? We will walk you through the process and make it as smooth as possible.
• Software Updates & Registration — Having trouble registering your tool or downloading software updates? We can help you get set up so your tool stays current.
• Volume & Fleet Inquiries — Managing a multi-shop operation or fleet? Contact us about volume pricing, bundled solutions, and enterprise-level support.
• ADAS Calibration Consulting — Considering adding ADAS calibration services to your shop? We can advise on equipment selection, space requirements, and return on investment.

Before You Call

To help us serve you faster, please have the following information ready if applicable:

• Your order number (for existing orders)
• The model name and serial number of your Autel tool (for technical support)
• The year, make, and model of the vehicle you are working on (for diagnostic questions)

Visit Our Store

We are a USA-based Autel retailer. All orders ship from within the United States via FedEx, with most items arriving within 2 business days. Overnight shipping is available for urgent orders.

Ready to equip your shop with the best?

Call 866-217-0063 or email support@auteldiagnostictools.com