About Us

Who We Are

Autel Diagnostic Tools is an experienced Autel reseller based in Ham Lake, Minnesota, and we have been serving automotive professionals and serious DIYers across the United States since 2016. We are not a faceless warehouse or a third-party marketplace listing. We are real people who know these tools inside and out, and we pick up the phone when you call. Try it right now: 866-217-0063.

We started this business because we saw a gap in the market. Technicians and shop owners were spending serious money on professional-grade diagnostic equipment, but the buying experience was terrible. Big-box online sellers offered rock-bottom prices with zero product knowledge and zero post-sale support. When something went wrong or a customer had a question about vehicle coverage or software updates, there was nobody to call. We knew we could do better, so we built a business around doing exactly that.

Why "experienced reseller" Matters More Than You Think

You will see Autel scanners listed on Amazon, eBay, and dozens of other websites. Some of those prices look attractive. But here is what those sellers will never tell you: tools purchased from unknown third-party sellers can lock up after Year 1 and cannot renew their software subscriptions. Autel ties software licensing to official distribution channels. Once your initial subscription expires, you may find yourself holding an expensive paperweight with no path to get it working again.

When you buy from an experienced reseller like us, you get the full manufacturer warranty honored by Autel, guaranteed renewable software updates year after year, and a purchase record that Autel recognizes in their system. That is not a small thing. It is the difference between a tool that serves you for a decade and one that stops working after twelve months.

As an experienced Autel reseller, we receive our inventory directly through Autel's official distribution channel. Every tool we sell is genuine, current-production, and fully backed by Autel's warranty program. No gray market units. No refurbished tools sold as new. No surprises.

The Autel Brand

Autel was founded in 2004 and is headquartered in Shenzhen, China. They have grown into the second-largest aftermarket diagnostic brand in the world and the fastest-growing in the industry. With roughly $641 million in annual revenue, 2,744 employees — over half of whom work in research and development — and products sold in more than 70 countries, Autel is not a newcomer. Their tools cover 80-plus vehicle brands and over 10,000 models, from everyday commuters to European luxury and heavy-duty commercial vehicles.

When we chose to partner with Autel back in 2016, we did so because their engineering and commitment to software updates were a clear step above the competition. Years later, that decision has only been validated. The tools keep getting better, the software updates keep coming, and our customers keep coming back.

Our Team and What We Stand For

Our product specialists are not reading from a script. They are knowledgeable professionals who understand the differences between an Autel MaxiSys Ultra and a MaxiCOM MK906 Pro, who can walk you through J2534 pass-thru programming, and who will give you an honest answer if a particular tool is not the right fit for your shop. We would rather lose a sale than put the wrong tool in your hands. That is not a slogan. That is how we operate.

We believe in three things above all else: honesty, expertise, and genuine customer service. Every order ships free, every tool comes with a full manufacturer warranty, and every customer gets access to free phone tech support for the life of the product. Before you buy, call us and we will help you pick the right tool. After you buy, call us and we will help you use it.

Get in Touch

We are always here to help. Whether you have a question about which Autel scanner fits your needs, need help with a software update, or want to talk through a diagnostic scenario, our team is ready.

• Phone: 866-217-0063
• Location: Ham Lake, Minnesota
• Shipping: Free on every order, every time

Give us a call at 866-217-0063 and find out what buying from a real experienced reseller feels like. We think you will notice the difference.

Autel Diagnostic Tools - Experienced Autel Reseller Since 2016 | Ham Lake, MN | 866-217-0063